FAQ
Frequently Asked Questions (FAQ)
What is Asian Supershop?
Where is Asian Supershop located?
What are your store hours?
Our store is open daily from 10:00 to 23:00.
How can I contact Asian Supershop?
You can reach us by phone at +48 513 319 373 during our operating hours, or by email at [email protected]. We aim to respond to email inquiries within 24 hours.
Do you offer delivery services?
Yes, we offer on-time home delivery within 24 hours for orders placed Monday to Friday before 12:00. Our delivery hours are between 11:00 and 22:00. You can also track your orders through our Order Tracking page.
Can I pick up my order in-store?
Absolutely! We offer convenient in-store pickup at our Poznan location.
What is your return policy?
We offer an easy money-back guarantee for damaged goods. If you receive a damaged product, please contact us immediately, and we will arrange for a refund or replacement.
Who is the founder of Asian Supershop?
Asian Supershop is established, maintained, and organized by Bongo Brother SP z.o.o., with Joy Chandra Barman as the founder and managing director. Joy Chandra Barman also founded the well-known Enjoy Doner Kebab chain in Poland, along with two other restaurants named Sarker Kebab and Food Circle.
Do you have social media profiles?
Yes, you can stay updated with our latest products, news, and promotions by following us on Facebook: Asian Super Shop.
What payment methods do you accept?
We accept various payment methods, including cash, credit/debit cards, and online payments.
Are there any plans for future expansion?
Yes, we aim to establish branches of Asian Supershop all over Poland, bringing the best of Asian products to more customers. We also plan to enhance our online presence for easier access to our products across Poland.
How do you ensure the quality of your products?
We are committed to providing the highest quality products by sourcing from trusted suppliers and maintaining strict quality control measures. Our team ensures that every product meets our standards before it reaches our shelves.
What happens if a product is out of stock?
While we strive to keep all products in stock, some items may occasionally be unavailable. We restock popular items every week to ensure our customers have access to their favorite products.
Can I place special orders for products not in stock?
Yes, we accept special orders for products that are not regularly stocked. You can place special orders through our contact page or via email.
Do you have any loyalty or rewards programs?
Currently, we do not have any loyalty or rewards programs.
Do you offer gift cards?
We do not offer gift cards at this time.
